The ERP that runs a NADCAP special-process shop
A heat-treat, plating or NDT business is judged on qualified operators, controlled processes, valid certificates and clean customer job-work accounting. Elite Tech's ERP runs the special-process shop end to end, booking incoming jobs, enforcing operator and process qualification, capturing pyrometry and process data, issuing certificates and handling ITC-04, so every job ships certified and profitable.
One platform to run heat-treat, plating and NDT businesses, built on Zoho Advanced Partner + custom AWS development
Runs the whole
special-process shop
Heat-treat, plating, anodising and NDT jobs, booked, processed to spec, certified and billed as a business, not a feature.
Modules for a special-process job shop
Job intake, operator and process control, certificates and ITC-04, how a heat-treat or plating business actually runs.
Job Intake & Routing
Book incoming customer parts, route to processes and schedule loads and tanks.
Job intakeOperator Qualification
Operator certifications and approvals enforced before a process can be run.
Operator qualsProcess Control & Pyrometry
Recipe, pyrometry and process-data capture against qualified specifications.
Process controlCertificate Generation
Process certificates and conformity documents issued per job automatically.
CertificatesBatch & Lot Traceability
Furnace load, tank batch and lot traceability from receipt to return.
TraceabilityCustomer & Contract Rates
Customer accounts, contract pricing and job-work rate cards managed in one place.
Customer ratesJob-Work Returns & ITC-04
Inbound and outbound job-work challans with ITC-04 filing support.
ITC-04GST Billing
GST e-invoice raised per completed job on return to the customer.
GST billingERP that runs your shop, not just audits it
Elite Tech builds the ERP that operates a NADCAP special-process business, where jobs, operators, certificates and customer billing all run on one platform, not a compliance checklist bolted on.
- Customer jobs booked and routed to processes.
- Qualified operators enforced before each run.
- Pyrometry and process data captured to spec.
- Certificates issued per job automatically.
- Furnace and tank batch traceability end to end.
- Job-work returns and ITC-04 handled with billing.
- Customer & Contract Rates Customer accounts, contract pricing and job-work rate cards managed in one place.
- Job-Work Returns & ITC-04 Inbound and outbound job-work challans with ITC-04 filing support.
- GST Billing GST e-invoice raised per completed job on return to the customer.
Explore related solutions: Aerospace & Defence ERP platform, AS9100 ERP Software, First Article Inspection Software.
Book your free aerospace-ERP demo
Tell us about your plant, we'll map the RFQ-to-invoice journey to your workflow and send a fixed-scope plan.
Two workflows, one connected platform
The manufacturing heart and the sales journey, side by side. Click any stage to walk through exactly what happens at that step.
The manufacturing heart
Machining & special processes
Structural fittings, brackets, shafts and engine parts machined on 5-axis against per-part routings, with standard times, first-piece approval and NADCAP special-process control.
Stage 1 of 5Per-part routings
Standard times set for every operation.
First-piece approval
Sign-off before the batch runs.
Special processes
Heat-treat, plating, NDT tracked.
Sub-assembly
Wiring harnesses, avionics modules and composite lay-ups are built and checked before they feed the main integration line.
Stage 2 of 5Harness & composites
Sub-assemblies built to spec.
Pre-join inspection
Checked before joining the line.
Reserved to job
Components allocated to the order.
Integration
Structural mating, systems installation, torque-controlled fastening and fluid fill. The structured serial number is born here.
Stage 3 of 5Mating & fastening
Torque-controlled and logged.
Systems install
Fitted and filled to spec.
Serial genesis
Lifelong serial number assigned.
Inspection
AS9102 First Article Inspection, NDT and functional test per serial; dimensional and process results captured live against the plan.
Stage 4 of 5First Article Inspection
AS9102 FAI against the drawing.
NDT & functional test
Non-destructive & functional checks.
e-Certificate
Digital certificate per serial.
Airworthiness sign-off
DGAQA / CEMILAC airworthiness sign-off, or return for rework. On pass, the work order closes with a Certificate of Conformance and the assembly rejoins billing and dispatch.
Stage 5 of 5DGAQA / CEMILAC
Airworthiness data reviewed.
Rework loop
Back to the right station.
CoC handover
Certificate, then to dispatch.
The RFQ-to-invoice journey
The RFQ lands
An RFQ or tender, for example a machined titanium bracket, qty 200 to drawing rev C, auto-creates a lead with source, part and programme tagged.
Step 1 of 6Omni-channel capture
Web, tender portal, email, phone.
Programme routing
Auto-assigned to the right rep.
Duplicate check
One clean, de-duplicated lead.
The rep calls, one click
Click-to-call from the CRM; the call is recorded and the technical requirement captured against the record.
Step 2 of 6Click-to-call
Screen-pop with the record.
Requirement capture
Spec, material, tolerance, standard.
Recording & task
Auto follow-up scheduled.
Qualified & converted
Converted to a customer account and a contract in the Aerospace Sales pipeline; a Blueprint enforces the process.
Step 3 of 6Customer account
Contact and account created.
Price book
Part numbers pulled automatically.
Blueprint
Qualification to Quote.
The quote goes out
A branded quotation with contract pricing and GST auto-calculated; PDF emailed, optionally e-signed.
Step 4 of 6Contract pricing
Programme pricing applied.
GST auto-calc
Tax computed on the quote.
Revisions
Version and status tracked.
Contract won, invoice raised
Closed-won syncs to Books as a sales order then a GST invoice, with milestone billing for programmes; e-invoice (IRN) and e-way bill; stock decremented.
Step 5 of 6Order to invoice
Sales order becomes a GST invoice.
IRN & e-way
Compliance generated in-system.
Milestone billing
Payment link and ledger update.
MRO & the full picture
Warranty and life-limits per serial, repair & overhaul requests via the customer portal, and pipeline-to-revenue dashboards for owners.
Step 6 of 6Warranty & MRO
Tracked against each serial.
Customer portal
Self-service requests.
Dashboards
Pipeline to revenue, live.
Zoho products, tuned for aerospace & defence manufacturing
Every Zoho product mapped to a real aerospace-manufacturing job, from the first RFQ to the last MRO order, extended with custom AWS where the shop floor needs it.
End-to-end manufacturing backbone
Orders, BOMs, work orders, inventory and GST costing unified in one ERP that runs the whole Bangalore aerospace plant.
Sales & programme management
Every RFQ and tender captured, scored and routed. Pipelines, quotes and price lists in one place.
Zoho InventoryStock & bonded stores
Serial- and lot-traceable stock from raw-material heat number to the certified, dispatched assembly.
Zoho BooksGST-ready finance
GST-native billing with e-invoice (IRN) and e-way bill built in, plus programme-wise profitability.
Production & sales dashboards
Pipeline, OEE, earned-value, dispatch and receivables in one live view for owners on any device.
Custom shop-floor apps
Job cards, FAI capture and inspection apps. Mobile-first, low-code, built to your process.
MRO & warranty
Serial-linked warranty, non-conformance and spares with a self-service customer portal.
Field service & AMC
Schedule commissioning and AMC visits, dispatch technicians and capture service on mobile.
Programmes & NPD
Plan defence programmes, new-product development and plant projects with tasks, milestones and gantt.
Shop-floor HR & payroll
Attendance, shifts and payroll for machinists, technicians and staff across the plant.
Digital signatures
e-Sign quotations, supplier agreements and purchase orders. No printing, no couriers.
Integration & automation
Wire Zoho to AWS, machines and portals. Automate every hand-off between apps.
Why Elite Tech Corporation for aerospace & defence manufacturing
A complete Zoho & AWS partner that builds the custom apps generic ERPs can't, purpose-fitted to how Bangalore's aerospace & defence makers actually sell and build.
Zoho + ETC custom apps
Where standard Zoho stops, we build custom apps on Zoho Creator and AWS, and you own the code in your own repository.
Zoho for aerospace-industry automation
Pre-built aerospace BOMs, AS9100 & FAI flows, traceability and dashboards, shaped for airframe, engine & avionics production out of the box.
Aerospace-specific, not generic
We speak configuration control, first article inspection, special processes and serial genealogy, not a horizontal ERP retrofitted to aerospace.
You own your code & data
Custom code in your private Git repo, data in your own tenant. No black-box lock-in, ever.
Local & proven in Bangalore
A Zoho Advanced Partner with 250+ implementations and a Bangalore presence, on the ground and in your timezone.
Zoho ERP vs traditional ERP for aerospace & defence manufacturers
A side-by-side look at how a Zoho ERP delivered by Elite Tech compares with legacy and generic ERP software for a Bangalore aerospace & defence manufacturer.
| Criteria | Zoho ERP + Elite Tech | Traditional / other ERP |
|---|---|---|
| Upfront cost | Low, subscription (OPEX), no heavy hardware | High, big licence + servers (CAPEX) |
| Go-live time | 15-60 days, phased rollout | 6-18 months |
| Aerospace & defence fit | Pre-built AS9100 workflows, BOM, routing & serial traceability | Generic, heavy customisation to fit |
| First-article & quality gates | ✓ Native FAI, NCR/CAPA & lot/serial capture | ✕ Custom development required |
| GST e-invoice & e-way bill | ✓ Built-in, India-native | ✕ Add-on / third-party bolt-on |
| Custom apps | Zoho Creator + custom AWS, you own the code | Costly change requests, vendor-controlled |
| Cloud & mobile | Cloud-native, mobile-first | Often on-premise, desktop-bound |
| Export & compliance docs | ✓ Included | ✕ Rarely available |
| Local support | Team serving Bangalore, in your language | Remote / partner-dependent |
| Scale as you grow | Add users & modules à la carte | Expensive tier jumps |
| Data & lock-in | ✓ Own your data & code | ✕ Proprietary, hard to exit |
NADCAP shop ERP, questions answered
It is a full business system for a special-process shop. It books customer jobs, schedules loads, controls operators and processes, issues certificates and invoices, running the whole operation rather than just recording compliance.
Each process checks the operator's current certifications before it can start. Expired or missing qualifications block the run, so unqualified work never happens.
Yes, recipes, pyrometry and process readings are captured against the qualified specification for every load. That data forms the record behind each certificate.
Inbound and outbound movements are tracked as job-work with challans and ITC-04 support. Each completed job is billed at its contract rate.
Yes, furnace loads, tank batches and lots are traceable from receipt through processing to return. Any job can be reconstructed from its records on demand.
A core intake-to-certificate-to-invoice flow typically goes live in 15 to 45 days depending on scope. Additional processes are added as your shop grows.
Explore more aerospace & defence ERP
Purpose-built modules and location pages across the Elite Tech aerospace & defence ERP platform.

Run the shop on one system, certified and billed
Bring one week of jobs and your process specs. We will map the flow and send a fixed-scope plan.
