From Table Reservation to Customer Review — Run Every Outlet from One Dashboard.

Zoho Bookings integrates with your website and Google to accept online reservations 24/7. Walk in guests are added to a live waiting list via Zoho Creator. The system tracks table status (available, occupied, reserved, cleaning) in real time, auto assigns tables based on party size and seating preferences, and sends SMS/WhatsApp confirmations to guests. During peak hours, estimated wait times are shown to walk in customers automatically.

Yes. ae build a custom Kitchen Order Ticket (KOT) system using Zoho Creator that generates digital KOTs the moment a waiter submits an order. Orders appear on kitchen display screens organized by station (starters, mains, beverages). Chefs can mark items as "preparing," "ready," and "served." Modifications, cancellations, and special instructions flow in real time. The system tracks average preparation time per dish to optimize kitchen efficiency.

Zoho Inventory is configured with recipe level ingredient mapping. Each menu item is linked to its recipe, so when a dish is sold, ingredients are auto-deducted down to grams. Expiry dates are tracked per batch — the system enforces FIFO (First In, First Out) usage and sends alerts 3 days, 1 day, and on the day of expiry. Daily wastage reports help you identify patterns and reduce food waste by up to 30%.

Absolutely. Zoho Analytics provides a consolidated multi outlet dashboard showing real time sales, inventory levels, staff attendance, and customer ratings per outlet. You can compare outlet performance side by side, identify underperforming locations, and drill down into specific metrics. Menu changes, pricing updates, and new promotions can be pushed to all outlets simultaneously or customized per location.

Yes. Using Zoho Flow and API integrations, we connect your Zoho setup with Swiggy, Zomato, and other delivery platforms. Orders from these aggregators flow into the same kitchen display and billing system as dine in orders. Menu availability syncs across platforms — when an ingredient runs out, the affected dishes are automatically marked unavailable on all delivery apps. Commission tracking and reconciliation are handled in Zoho Books.

Zoho tracks FSSAI license renewal dates with automated reminders 90, 60, and 30 days before expiry. Temperature logs for cold storage, daily kitchen hygiene checklists, and pest control schedules are digitized via Zoho Creator forms. All compliance records are maintained in an audit ready format. Staff food safety training records and medical certificates are tracked with renewal alerts, ensuring your restaurant stays compliant at all times.

Typical implementation takes 4-6 weeks for a multi outlet restaurant business. aeek 1-2: Discovery, menu configuration, and recipe ingredient mapping. aeek 3: Integration with delivery platforms, payment gateways, and kitchen display setup. aeek 4: Data migration from existing POS and billing systems. aeek 5: Staff training across all outlets. aeek 6: Go live with hypercare support. Single outlet setups can go live in as fast as 3 weeks.

Yes. ae handle complete data migration including menu items with modifiers and variants, customer databases, vendor details, recipe cards, historical sales data, and loyalty program points. Data is validated, deduplicated, and mapped to Zoho's field structure. ae support migration from popular restaurant systems like POSist, Petpooja, Torqus, UrbanPiper, Tally, and Excel/CSV based setups.